Refund Policy

At usfaremakers.com, we strive to provide our customers with the best possible flight booking experience. However, we understand that plans can change, and you may need to cancel or modify your booking. This refund policy outlines the terms and conditions under which we will issue refunds for flight bookings.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

  1. Cancellation Timeframe: Requests for refunds must be made at least 7 days prior to the scheduled departure date of the first leg of the itinerary.
  2. Unused Tickets: The airline tickets must be completely unused, with no portions of the itinerary already flown.
  3. Proof of Purchase: The customer must provide a valid proof of purchase, such as a booking confirmation or e-ticket.

Refund Process

To request a refund, please follow these steps:

  1. Contact Customer Support: Reach out to our customer support team by email at support@usfaremakers.com or by phone at 1-800-123-4567. Provide your booking details, the reason for the refund, and any relevant information.
  2. Refund Issuance: Once your refund request is approved, we will process the refund. Refunds will be issued in the same form of payment used for the original booking, within 7-10 business days.

Exceptions

The following exceptions apply to our refund policy:

  1. Non-refundable Tickets: Some airline tickets, such as those booked with basic economy fares, may be non-refundable. The refundability of your ticket will be clearly stated at the time of booking.
  2. Partially Used Itineraries: If any portion of the itinerary has been used, the remaining unused portion may be subject to a change fee or cancellation penalty, as per the airline’s policies.
  3. Flights Impacted by Unforeseen Circumstances: In the event of flight cancellations, delays, or other disruptions due to weather, natural disasters, or other unforeseeable circumstances, our refund policy may be adjusted to accommodate the situation.

If you have any further questions or concerns about our flight booking refund policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our services.